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Rest assured when you place an order with Quinessence it will be processed in a speedy, efficient and professional manner throughout. Because Quinessence have 23 years experience in distributing aromatherapy products on a global basis, you couldn’t be in safer hands.

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From the time of receiving your order we aim to have it processed, dispatched and in your hands as quickly as possible. How long it takes for your order to arrive after we have dispatched it depends on several factors, such as what time of day you placed your order and precisely where you live in the world.

Orders are usually processed within 24 hours of receipt, with the exception of those placed on a weekend which are processed on Monday, or orders placed during a U.K. Public Holiday which will be processed on the next business day.

As long as the address details you supplied with your order were complete and correct, deliveries should normally take:

  • United Kingdom – 2 to 4 business days after dispatch
  • Europe – 4 to 6 business days after dispatch
  • Rest of the World – 7 to 15 business days after dispatch

Please note – during the lead up to holidays the volume of mail and parcel traffic increases and there may be delays, therefore this should be taken into consideration when placing orders before a Public Holiday, and especially within 2 weeks of the Christmas Holidays.

Visit the Quinessence Online Store